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Get Started with Online and Mobile Bill Pay

Managing bills online instead of using paper checks and statements adds convenience to your life and reduces the amount of paper waste in U.S. landfills by more than 377,000 tons each year.

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    Securely receive, pay, and track all of your bills online – avoiding the need to write checks, mail bills, or pay for postage.
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    For companies that accept electronic payments, your funds are automatically withdrawn from your HVCU checking account on the date you schedule your payment to be made.
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    Bill Pay history accumulates to two years of historical detail in total.

Get Started

         Enroll in Bill Pay         
 

Overview

Pay your bills within Internet Banking or on the go with our Mobile Banking app.
 

If you have more than one checking account, you can select which account to make your payments from. Checking accounts are the only accounts that can be used to make your payments within Bill Pay.

To insulate our membership from the impacts of fraud, our daily Bill Pay limits are a maximum of $10,000 per bill, not to exceed a daily limit of $30,000.

Bill Pay Features

Quick Bill Pay Feature

This feature allows you to pay a bill directly from the Dashboard within Internet Banking when you log into your accounts. If you are a Bill Pay user, look for the Quick Bill Pay feature on the right side of the page of the Dashboard. Click the drop down menu to make a single payment to any payees you already have set up within Bill Pay. Click the Bill Pay menu from the Transfers & Payments menu at any time to use all the features and functionality within our Bill Pay system.  

Payment Processing

Our system shows you the date your payment will be made and the “Delivery Method” for your payment -- whether electronic or paper check. Bill Pay indicates when your payment is expected to arrive at your payee. When scheduling payments, please pay attention to the “Delivery Method” noted. Funds for an electronic payment are debited from your checking account on the date you schedule the payment to be made. Funds for a payment sent by paper check are debited from your checking account when the check is cashed and clears your account.  

Earliest Available Payment Indicator

Some payees (primarily large merchants) can receive your payment the day after you schedule it. The payment calendar used to schedule your payments shows the available payment dates highlighted in green.

Dashboard Feature

The Bill Pay Dashboard aggregates a list of your payees, the next 30 days of scheduled payments, and recent payments into a single view. 

Security Features

To protect your account information, you are asked to verify your identity each time a new payee is added.

Scheduling Multiple Payments

The MultiPay tab allows you to easily schedule one-time payments to multiple payees at once. If you want to view all of your payees on page, you can do that on the MultiPay tab.

Payment History

View up to 24 months of your payments in both Internet Banking and Mobile Banking.

Payment Downloads

Download your payment information as a .CSV file from the Payment History page.

 
  • Any bills that you receive electronically within our Bill Pay are called eBills. 
  • Allows participating companies to send your bills electronically through Bill Pay, at no additional cost.
  • You can sign up for eBills as you add new payees or you can do so at a later time by clicking the Get eBill  link next to a payee’s name (if the payee offers eBills.)
  • Some payees, such as Capital One, Chase, Kohl's, and US Bank/Elan Financial Services, are moving away from offering eBills and have discontinued the service for their customers. These companies prefer you set up electronic bills, statements, and automatic payments via their own websites. 
  • Some payees offer eBills through our Bill Pay, but also require you take action on their own websites. Payees of this nature include Macy's, Target, Central Hudson, Discover, and State Farm. 
  • View our eBills FAQs for additional info.
 

There are two types of Bill Pay payments available:

  1. One-time only payments – Scheduled for a specific date and paid only once. Any Bill Pay payment can be set up as a one-time only payment.
  2. Recurring payments – Payments can be set up to process on a weekly, monthly, or yearly frequency. Payments that are the same amount from one billing cycle to the next can be set up as recurring payments. Once set up, a circular arrow symbol appears near the payee’s name.
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